Worst Experience as 1st Attempt At Pace Car Rental Malboro

<div>On the 2nd of June i went to pay for the hired vehicle, Booking Confirmation ****** paid R5899.00. I booked Toyota Agya ****** and the condition of the vehicle was not pleasing at all. Car had visible marks and dents/ scratches. Also, the Rear bumper and the front one shows the visible signs that it had an accident before. The boot cover at the bottom was torn in terrible condition. The rear right Tyre looked fine at their premises until i get a shock of my life when i woke up on the 3rd of June to find out car Tyre is flat. I took the car for assessment only to find out the Tyre had more than 5 stiches (patches that are done by petrol attendants). I was forced to buy a new Tyre for 800 at Newcastle KZN. One my way back i had pothole incident and i had to call Pace Car Rental Emergency number and i waited for more than 1 hour to be assisted with the punctured Tyre and changing a wheel. I was charged R1500 and deductions went in on the 4th June 2023. The guy who works at the reception who answers call was like "We are aware of this vehicle, you don't need to stress" and today when i returned the vehicle i got a different person who inspected the vehicle, and he was like did i have any accident or caused the damage on the vehicle. How can i damage the vehicle while i got it not in a good condition while i received it from Pace Car Rental as it is? **My Advice to anyone going to hire a vehicle at Pace Car Rental to take a video and pictures of the vehicle and the person who did an assessment** I had a terrible experience that makes difficult for me to consider hiring a vehicle again. I am not happy at all with the service i received. All in all ended up paying R8199.00 as i wait for the excuses not to refund me for Super Cover Waivers - Refundable Security Deposit.</div>