TG
Tilly G
1 reviews | Active since Jan 2020
19 Aug 2024, 10:35
Unhappy client
The car was old - almost 200kms with lots of scratches and I paid over R10000 for 4 days for that car condition
Helpful (0)
Replies (1)0
Replies (1)
Pace Car Rental's replyOfficial
19 Aug 2024, 11:36Hi Tilly,
Thank you for your feedback. We sincerely apologise for the condition of the vehicle you received. Due to the high demand and limited vehicle availability, we provided an older model with higher mileage. We understand this impacted your experience, and we are addressing this issue to improve our service. Your concerns have been shared with our management team, and we're taking steps to ensure this doesn't happen again. We truly appreciate your business and hope to serve you better in the future.
Thank you for your feedback. We sincerely apologise for the condition of the vehicle you received. Due to the high demand and limited vehicle availability, we provided an older model with higher mileage. We understand this impacted your experience, and we are addressing this issue to improve our service. Your concerns have been shared with our management team, and we're taking steps to ensure this doesn't happen again. We truly appreciate your business and hope to serve you better in the future.
Pace Car Rental's reply19 Aug 2024, 11:36
Official
Hi Tilly,
Thank you for your feedback. We sincerely apologise for the condition of the vehicle you received. Due to the high demand and limited vehicle availability, we provided an older model with higher mileage. We understand this impacted your experience, and we are addressing this issue to improve our service. Your concerns have been shared with our management team, and we're taking steps to ensure this doesn't happen again. We truly appreciate your business and hope to serve you better in the future.
Thank you for your feedback. We sincerely apologise for the condition of the vehicle you received. Due to the high demand and limited vehicle availability, we provided an older model with higher mileage. We understand this impacted your experience, and we are addressing this issue to improve our service. Your concerns have been shared with our management team, and we're taking steps to ensure this doesn't happen again. We truly appreciate your business and hope to serve you better in the future.