IA
Ishmael A
1 reviews | Active since Feb 2017
07 Sept 2026, 16:40
Problems every month
I have had their car for over 4 months from the Roodepoort branch now and every month I have to call or receive an email about an error of them calling me and wanting to bill me on a car I’m not driving, other time was my mileage higher than it should be and now it’s that they can’t find my payment and will switch of the car and all they say is sorry. There is always something wrong and I’m the one who will have to reach out for feedback, they never get back to you .
Bad service every month
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Replies (2)
Pace Car Rental's replyOfficial
08 Sept 2026, 14:13We’re very sorry to hear about the repeated frustrations you’ve experienced, Ishmael. Having to follow up month after month regarding billing, mileage and payment matters is understandably frustrating, particularly when you’ve been renting with us for several months. We have noted each of the concerns you’ve raised and are looking into the matter to establish exactly what has occurred. Once we have the full facts, we will be in a better position to address your concerns properly.
Pace Car Rental's reply08 Sept 2026, 14:13
Official
We’re very sorry to hear about the repeated frustrations you’ve experienced, Ishmael. Having to follow up month after month regarding billing, mileage and payment matters is understandably frustrating, particularly when you’ve been renting with us for several months. We have noted each of the concerns you’ve raised and are looking into the matter to establish exactly what has occurred. Once we have the full facts, we will be in a better position to address your concerns properly.
IA
Ishmael A's updateReviewer Update
11 Sept 2026, 16:52Ok I’ll await your response.
IA
Ishmael A's update11 Sept 2026, 16:52
Reviewer Update
Ok I’ll await your response.