SM
Shudufhadzo M

1 reviews | Active since Dec 2021

02 Jun 2025, 15:16

Lost Contents

Hired a car with them for 8 days. The onsultant that assisted me is very good at his job. He made sure that I understand everything, however; the hassle of having to wait for the car at the parking for one of the colleagues to bring in the car is just something else, I had to wait for almost 30 minutes. When they delivered the car it was smelling and when it reaches 80km the whole car vibrates but likely they requested in bring in the car and get another one. When I returned the car, I had my headsets on the side of the driver door, and I forgot them on the door, to my surprise when I called, no one saw the headsets

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Replies (1)
Pace Car Rental
Pace Car Rental's reply03 Jun 2025, 08:22
Official
Dear Shudufhadzo, 
We are sorry to hear that your recent experience in Cape Town did not meet expectations. We take such concerns seriously and truly regret any inconvenience caused.  Please be assured that we are currently looking into the matter of your missing headsets. We will update you as soon as we have more information.  Thank you for bringing this to our attention.  Warm regards,
Pace Car Rental Cape Town