LA
Letitia A
1 reviews | Active since May 2020
22 Apr 2024, 11:59
Inhumane service
I am so disappointed in the service received from pace car rental I have been dealing with pace for years and would always recommend them however I had a bit of a financial issues and I would always communicate as I don't receive my salary on the agreed date and would be like 3 days late with payment but payment I always make this morning my vehicle has been disabled not warning me so I can know just advising that no your vehicle has been disabled this is really sad cause I have found myself stucked now
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Pace Car Rental's replyOfficial
22 Apr 2024, 12:13Hi Letitia,
After looking into the matter with our billings team, we have found that the vehicle was switched off as a result of overdue payments. While we understand your frustration, this is part of our operational procedures. We kindly request that you make contact with our billings department in order to resolve the matter, and for your vehicle to be reactivated.
We trust that you will find this in order.
Regards,
Pace Car Rental
After looking into the matter with our billings team, we have found that the vehicle was switched off as a result of overdue payments. While we understand your frustration, this is part of our operational procedures. We kindly request that you make contact with our billings department in order to resolve the matter, and for your vehicle to be reactivated.
We trust that you will find this in order.
Regards,
Pace Car Rental
Pace Car Rental's reply22 Apr 2024, 12:13
Official
Hi Letitia,
After looking into the matter with our billings team, we have found that the vehicle was switched off as a result of overdue payments. While we understand your frustration, this is part of our operational procedures. We kindly request that you make contact with our billings department in order to resolve the matter, and for your vehicle to be reactivated.
We trust that you will find this in order.
Regards,
Pace Car Rental
After looking into the matter with our billings team, we have found that the vehicle was switched off as a result of overdue payments. While we understand your frustration, this is part of our operational procedures. We kindly request that you make contact with our billings department in order to resolve the matter, and for your vehicle to be reactivated.
We trust that you will find this in order.
Regards,
Pace Car Rental