AH
Abongile H

1 reviews | Active since May 2019

15 May 2019, 06:13

Great service and great humanity

I Abongile, started a journey with Pace Car Rental not on a good foot, but as time went on i released i was wrong in the image that i had painted of the organisation. There are great people like Nontobeko, Jackie and not to leave out Nox... these people have given me a different aspect about the organisation and helped me out in my rental allot. I am extremely happy of the service and patience that i got from these individuals... at times when my account is late and owing they would remind me but still giving me grace to catch up with my payments in arrears. I thank you so much for grace and patience that you had and believe that you will do the same to others like me. But i must say i am extremely happy and excited to say that they know what customer service is with a touch of humanity and more than anything i thank Nontobeko for all she has done we have created a bond and relationship and laugh and cry and shout at each other about issues but i am happy to say i enjoyed it and at times i would be scared of her but we would laugh about any issues that have arised after. I must say i am still continuing to use there service and they the best to rent from. And even when i wanted to change the vehicle from rent to own she assisted in transfering me to the correct department and i never followed up on the transaction. This is the best company and would recommend it to anyone else.

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Replies (1)
Pace Car Rental
Pace Car Rental's reply18 Dec 2020, 21:30
Official
Hi Abongile, thank you for the kind words about our car rental and rent to own services.