wW
wtventer W
1 reviews | Active since Nov 2016
23 Aug 2024, 10:30
Getting the car is easy, getting invoice afterwards very bad....
Had no issues booking, but getting an invoice after is a struggle. been waiting more than a month and no reply....
Helpful (0)
Replies (3)0
Replies (3)
Pace Car Rental's replyOfficial
23 Aug 2024, 13:14Dear Willie,
Thank you for your feedback. We are currently looking into your review and will respond as soon as we can. We apologise for any inconvenience this delay may have caused.
Best regards,
Pace Car Rental
Pace Car Rental's reply23 Aug 2024, 13:14
Official
Dear Willie,
Thank you for your feedback. We are currently looking into your review and will respond as soon as we can. We apologise for any inconvenience this delay may have caused.
Best regards,
Pace Car Rental
wW
wtventer W's updateReviewer Update
23 Aug 2024, 13:52Great, because I stated per my request that i need the invoice for Business submission as this was a business trip. This causing that I will have to pay for it personally as I need to claim back.
wW
wtventer W's update23 Aug 2024, 13:52
Reviewer Update
Great, because I stated per my request that i need the invoice for Business submission as this was a business trip. This causing that I will have to pay for it personally as I need to claim back.
Pace Car Rental's replyOfficial
23 Aug 2024, 14:09Dear Mr Venter,
Thank you for your email and our sincere apologies for the lapse on our behalf in forwarding your invoice to you.
The matter has been addressed with the staff to ensure that it does not happen in future.
We trust that in spite of the above you were happy with the service received and that we may of service again some time.
Kind regards
Pace Car Rental
Thank you for your email and our sincere apologies for the lapse on our behalf in forwarding your invoice to you.
The matter has been addressed with the staff to ensure that it does not happen in future.
We trust that in spite of the above you were happy with the service received and that we may of service again some time.
Kind regards
Pace Car Rental
Pace Car Rental's reply23 Aug 2024, 14:09
Official
Dear Mr Venter,
Thank you for your email and our sincere apologies for the lapse on our behalf in forwarding your invoice to you.
The matter has been addressed with the staff to ensure that it does not happen in future.
We trust that in spite of the above you were happy with the service received and that we may of service again some time.
Kind regards
Pace Car Rental
Thank you for your email and our sincere apologies for the lapse on our behalf in forwarding your invoice to you.
The matter has been addressed with the staff to ensure that it does not happen in future.
We trust that in spite of the above you were happy with the service received and that we may of service again some time.
Kind regards
Pace Car Rental