JL
Jacques L

1 reviews | Active since Nov 2024

30 Jun 2025, 16:02

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I have rented a np200 from them for 12 weeks. It cost me a fortune. They keep saying I'm behind. But I told them it's impossible. The 23rd of may they pitch up on my site at garsfontein. I told the guy I'm not behind. He called Diana at malboro branch. She screems at me. They took my bakkie with all my belongings still in it. I had to uber home with all my guys. Cost me R 650. I lost that job because I cannot finish it. I whet to Pretoria branch to sort it out on the 26th. Gave all my payments to them. Jacques told me my belongings is at malboro. So the next day I whet there. Diana was so rude and not helpful. After an hour she told me. The car is not there and my belongings is missing. 1. My drivers licence 2. Lots of tools 3. Sun glasses 4. Laptop 5. Coffee mug 6. 2x ear sets. Sumsung 7. Hand gloves I want to put in a claim for my belongings I really think this is very bad for pace car hire

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Replies (1)
Pace Car Rental
Pace Car Rental's reply01 Jul 2025, 07:25
Official
Hi Jacques,
 Thank you for bringing this to our attention. We’re very sorry to hear about your experience and are currently looking into the matter. We will be in touch as soon as we are able. 
Kind regards,
Pace Car Rental