KM
Kimberly M

1 reviews | Active since Jul 2025

22 Jul 2025, 10:01

Exceptional service by Cape Town Branch

A company is only as good as the people working in it! The Cape Town team are exceptional! Mr Anzio, who has the patience of Job. I initially started my Pace car relationship in Durban. Mr Anzio’s expertise and calm manner was the only reason I didn’t cancel my car rental from Pace in Durban. He also explained the benefits of full cover for the vehicle, which ended up being a blessing as on my way to my destination from the airport down the N2 where construction is still happening, a stone was flung up by a truck in front of me and made a massive hole in the windscreen. We were then met at Cape Town International by Lyle, who was waiting at arrivals for us. He escorted us to the vehicle, and I was given the most beautiful bunch of roses and a bag of delicious treats. The Cape Town team were highly professional, and treated us with kindness and respect. I would definitely highly recommend Pace in Cape Town. Hopefully, the Durban experience was a once off! I will definitely use Pace again!

0
Replies (1)
Pace Car Rental
Pace Car Rental's reply22 Jul 2025, 14:00
Official
Thank you so much for your kind words and detailed feedback, Kimberly. We're thrilled to hear that our team made your car rental experience with Pace a positive and memorable one. It's always our goal to go the extra mile, and we're so pleased that the Cape Town team made you feel valued and cared for, especially after such a stressful incident on the road. We truly appreciate your continued trust in us and hope that every experience from here on is smooth and exceptional, no matter the branch. We look forward to welcoming you again soon.