1 reviews | Active since Mar 2025
Do not use Pace car hire!
We had the worst service from Pace car rentals in Johannesburg and Cape Town. The car we received in JHB was dirty, had not been cleaned inside or out. Cable ties had to be used to attach the side strip back to the vehicle as it was falling off. In Cape Town the tank was not full when we picked the car up, yet I was charged for them to fill it full when I returned it - provided them with pics to show them the KMS. We had a blow out on the back tyre, which was totally smooth and old when we had to change it. Also provided photos - they did not really seem to give a damn - no vehicle should be allowed on the road in that condition. Clearly they don't check their vehicles before sending out! Terrible service all round!
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and want to assure you that we take your concerns seriously. What you’ve described is not the standard we aim to uphold.
Our team is currently investigating this matter internally across both our Johannesburg and Cape Town branches. Once we’ve had a chance to review everything in detail, we will get back to you directly.
Thank you for bringing this to our attention — your feedback helps us improve.
Warm regards,
Pace Car Rental
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and want to assure you that we take your concerns seriously. What you’ve described is not the standard we aim to uphold.
Our team is currently investigating this matter internally across both our Johannesburg and Cape Town branches. Once we’ve had a chance to review everything in detail, we will get back to you directly.
Thank you for bringing this to our attention — your feedback helps us improve.
Warm regards,
Pace Car Rental
