Deposit Refund

We received the vehicle in a clean and good condition. Upon returning it, there was a broken light, and we were informed that we would be contacted regarding the cost of the repair. Since 29 December, we have received no feedback, and our emails and calls have gone unanswered. We have been waiting for communication so that this matter can be resolved, but the lack of response has caused unnecessary delay. At this stage, we would like clarity on the situation and request that our deposit refund be processed without further delay.