1 reviews | Active since Apr 2017
Car Rental Experience
About 3 weeks back I booke a car via a phone call. The lady sent my booking details via email and I noticed errors on the pickup time and return date. I responded to the email for amendment then got on with my journey. On arrival there was no car. I called and was told that my pickup was captured at 9am instead on 7pm. I had to wait at the airport while the matter was being resolved.
Thanks Boipelo Botshego, for making a horribly gone wrong situation easier and resolve the mess up as promptly as you did. I am sure your driver Edgar Moila who remained calm and professional regardless of my moaning, must have told how unhappy I was when he came to deliver and even told him I would never book a car with PACE again.
The next day I woke up with a change of heart coz I had time to relax and think logically. Because of your care, dedication and professionalism I would definitely book with Pace Car Hire again. Thank you Boipelo Edgar & Wiseman.
