Billed for scratch - not of my doing.

Used them many times - no problems. This time, trusted them to collect the car from the panelbeater when I collected my own car. So, didnt hand the car in myself. Did not see the need. They billed off my credit card *** or so for scratches to rear right of the car. I had no incidents with the car. In fact the car was a pleasure to drive. Had Iknown that I would not be there to argue a scratch which I am completely unaware of, I would have taken it in myself. It would not have been far out of my way. I took a shortcut and they punished me for it. Trust broken. Done with them.