BS
Brenda S

1 reviews | Active since Apr 2026

03 Apr 2026, 11:14

Bad service

I paid well in advance for my car rental My pick up appointment was at 10am , I arrived at 9:28 am

It is almost 11am and still not assisted

Then the consultant comes to tell me that The car I booked well in advanced for is not available , the are running short of cars,after paying well in advanced... WOW what a service

Not I'm being offered an Automatic. But I rented a manual for a reason, Ive never driven an automatic in my life

Why inconvenience me Pace??

Then the consultant offers me a 7 seater car like seriously for the what cause I needed a small car

Im so disappointed I don't wanna lie, after seeing their review and only to get this.....

When I asked for my immediate refund is not possible like they didn't know I have collect the car today

Yhoo Pace,bitter sour experience ever 🚮🤮😡

See me no more

Is 11am I'm still at the building waiting

0
Replies (1)
Pace Car Rental
Pace Car Rental's reply03 Apr 2026, 13:34
Official
Hi Brenda, apologies for the late opening of the office and the public holiday. Will follow-up with the manager of the location and find out why they were late.  Your feedback helps us improve, so thank you for the letting us know.