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chadi M
1 reviews | Active since Aug 2015
14 Aug 2024, 11:47
bad customer service
after 7 months of using the car i get a bill of over 8k for extra mileage used, why was i not advised on first , or second month from having the car, why are people not doing what they supposed to do, i get an email from Curtis, since i have asked him to call he doenst even bother responding to my email, is this how pace treat thier client
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Replies (4)0
Replies (4)
Pace Car Rental's replyOfficial
14 Aug 2024, 11:49Hi Chadi,
We are sorry to hear that your experience did not meet your expectations. We have raised the issue with the staff member concerned. He has advised that he will call you around 15:00 today. We trust that you will find this in order.
Kind regards,
Pace Car Rental
We are sorry to hear that your experience did not meet your expectations. We have raised the issue with the staff member concerned. He has advised that he will call you around 15:00 today. We trust that you will find this in order.
Kind regards,
Pace Car Rental
Pace Car Rental's reply14 Aug 2024, 11:49
Official
Hi Chadi,
We are sorry to hear that your experience did not meet your expectations. We have raised the issue with the staff member concerned. He has advised that he will call you around 15:00 today. We trust that you will find this in order.
Kind regards,
Pace Car Rental
We are sorry to hear that your experience did not meet your expectations. We have raised the issue with the staff member concerned. He has advised that he will call you around 15:00 today. We trust that you will find this in order.
Kind regards,
Pace Car Rental
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chadi M's updateReviewer Update
14 Aug 2024, 11:52This is really bad, 7 months of using the car and they then send the bill of whole 7 moths at once, this is really bad service, he is not even taking time to respond on my emails, is this what people must treat a paying client?
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chadi M's update14 Aug 2024, 11:52
Reviewer Update
This is really bad, 7 months of using the car and they then send the bill of whole 7 moths at once, this is really bad service, he is not even taking time to respond on my emails, is this what people must treat a paying client?
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chadi M's updateReviewer Update
14 Aug 2024, 12:41cutis to call on ***
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chadi M's update14 Aug 2024, 12:41
Reviewer Update
cutis to call on ***
Pace Car Rental's replyOfficial
14 Aug 2024, 12:45Thank you. We will arrange for a phone call as soon as possible.
Pace Car Rental's reply14 Aug 2024, 12:45
Official
Thank you. We will arrange for a phone call as soon as possible.