Unprofessional practices

<div>In early May 2024 I rented a Suzuki car from this so called company for 6 days and returned it with no scratch or dent in perfect condition. A week later I was sent an invoice of R4500 claiming that I removed a tint from the passenger side window to my dismay the vehicle was properly inspected when it was returned. I disputed such claim and they later apologized that it was an oversight from their side and they further begged that I should take down my initial review that I made on this platform. I agreed out of goodwill. About 2 weeks ago another invoice was recieved from them claiming that I had a traffic infringement resulting from the period of my rental however the times quoted are a discrepancy since I know that the car was parked and not in use. I asked them to provide me with copy of such an infringement which they promised to email to me to my surprise they decided to debit my credit card for a redirecting fee although they failed to provide the copy that I requested. On the payfines website when I searched for the same infringement it did not appear neither was it available on the list of my fines that I receive monthly. This is the last stroke I would deal with such a company or business I would recommend any other competitors besides Pace rentals. I am with another reputable company now and have peace of mind.</div>