FC
Flippie C

1 reviews | Active since Dec 2024

18 Dec 2024, 09:33

A Lesson in 'Defying Physics': Unexplained Fuel Charge at Cape Town International Car Rental

Upon picking up the car at Cape Town International Airport, I was conveniently informed that I should fill up the tank before returning it, to avoid an additional surge charge for them to do it. Naturally, I followed this advice to the letter. But lo and behold, after returning the car, I was presented with a final invoice that included an extra charge for a petrol "top-up" of R364. Curious, I inquired about this, only to receive a slip showing that a miraculous 14 liters of petrol were somehow added to a tank with a capacity of 45 liters. I’m honestly baffled by how they managed to pour an additional 14 liters into a tank that was already full. I mean, who knew the laws of physics could be so... flexible? So, for anyone thinking of renting a car here in the future, rest assured – they have truly achieved the unachievable. They've figured out how to defy physics and revolutionize fuel tank capacity in ways that no one ever thought possible

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Replies (1)
Pace Car Rental
Pace Car Rental's reply18 Dec 2024, 10:20
Official
Hi Flippie, we take customer feedback very seriously and we strive to provide transparent and honest service. We apologise for the experience that you had; we are looking into this matter immediately.