ZN
Ziizzy N

1 reviews | Active since Nov 2024

15 Nov 2024, 13:40

Worst Institution

I am writing to express my deep dissatisfaction with the recent exam experience. During the test, I was unable to complete a key payroll-related question because the necessary software was not installed on the system. This issue directly led to the loss of 50 marks, which severely affected my overall performance.

This is an example of gross unprofessionalism from Oxbridge and International business training center. As paying students, we expect a certain level of service, but this incident reflects poorly on the institution’s standards. Such technical failures should never occur in an academic setting, especially when they have a direct impact on students' grades. It is unacceptable that institutions of this stature cannot provide the basic tools necessary for an exam.

Given the significant amount of money students invest in their education, it is beyond frustrating to receive such poor service. I believe that these recurring issues raise serious questions about the competence of these institutions, and I strongly urge Oxbridge and international business training center to take immediate action to address these shortcomings. If this level of service continues, it would be appropriate to reconsider whether these institutions is capable of fulfilling its responsibilities to its students.

I expect a full investigation into this matter and an explanation of how Oxbridge and international business training center plans to prevent such issues from recurring in the future.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply18 Nov 2024, 09:05
Official
Good day

Thank you for bringing this matter to our attention. We sincerely regret the inconvenience and frustration you experienced during your recent exam. Please rest assured that we have escalated this matter for immediate review. We appreciate your patience as we work to address this matter. We will provide you with an update on our findings.

Kind regards
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's reply19 Nov 2024, 11:10
Official
Good day Ziizzy. Thank you for reaching out to us. We’ve been in contact with you to address your concerns, and we’re pleased to confirm that the matter has been resolved to your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to contact us.

Kind regards
Oxbridge Academy