Unsatisfactory service

I am starting to question my decision to register with this institution. From the beginning of the course there was always this stern promise of placement when one has settled 50% of their course fee. Now that 50% has been paid, I don't even get updates regarding the status of assistance with placement after I signed a placement form. I am genuinely contemplating cutting my losses and pulling out of this thing.

The phone call that one gets without fail is the one that reminds them of their next payment. You'll never get a call about the actual studies, nobody cares about.

At this point I feel like I'm throwing my money down the drain.

I expected better for a distance course that will cost me almost R40 000.