Terrible service
<p>I registered with Oxbridge Academy on 19 May 2015 for the N6 Human Resource Management Diploma course. I have made payments of R750 from May till End June 2015. I submitted all my assignments for the registered subjects and never received any feedback from them. This was very frustrating and I was curious as to what type of service provider does this to one of their own customers in this case a student. I enquired with the college and had numerous correspondences with them when I eventually decided to cancel the course. I was sent a cancellation form on 09 September 2015 which I completed and sent back via my previous work employers email address (which I have no copies of as I started working at a new company). The frustration that I had was overwhelming and this is why I had decided to cancel my course with Oxbridge and being an institution whereby it was already difficult to have correspondence on your work it was difficult to get correspondence on the cancellation but I preserved and had it done so I believed all was in order. To my utter shock and dismay On 18 April 2016 I received an email from Terrblanche and Associates from Virginia Elbrink stating that I need to pay my account because I was handed over to the lawyers. I refused and stated my case to them and gave all relevant information, From September 2015 till April 2016 The amount has increased and to date they have been charging my extra. I received absolutely no correspondence from Oxbridge. Now at a point in my life where I was initially approved for a car for which I app**** for and on the last the banks declined my application because I am listed on ITC by Oxbridge Academy, this is not only heinous action by this academy but also they are not transparent they work against the basic laws of this country and think that they can just threaten people to get their way this is a serious breach of even the my consumer rights and I wish to take the matter even further with the education and compliance directorate as this is shameful behaviour. I would appreciate any assistance because this is affecting me doing any purchases.</p>
Dear Roslynn
We hereby acknowledge receipt of your complaint and understand your frustration. However, we need to investigate this case before providing you with more feedback.
Kindly allow us 48 working hours to get back to you in this regard.
Sincerely
Lenette Daniël
Dear Roslynn
We hereby acknowledge receipt of your complaint and understand your frustration. However, we need to investigate this case before providing you with more feedback.
Kindly allow us 48 working hours to get back to you in this regard.
Sincerely
Lenette Daniël
Hi Lenette
Any feedback?
Hi Lenette
Any feedback?
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
