Sorry you are the biggest LOSER!

Item: Oxbridge Academy
Rating: 1
Author: Belinda R

I was doing a course at Oxbridge Academy for which I paid in total R11 400, 00. Due to work circumstances I was unable to finalize the course in time. I phoned to find out about extention and was informed that I could pay an extention fee and would then be able to finalize the course. Today I phoned in to enquire about this fee and was told oh sorry you can not pay an extention fee any more you have to pay retake fees which are basically pay for the course in full again... So I basically lost the money i have paid because I was not told sorry mam there is only this window of time to do it!!!! In these difficult times losing R11 400,00 is just leaving me shocked!!!! Will never in my life again recommend them!!!!

Helpful (0)

Replies (5)

Oxbridge Academy's replyOfficial

21 Jun 2021, 09:57

Dear Belinda R
We are busy reviewing your student profile to see if there is any way that we can assist you.

One of our student support agents will be in contact shortly.

Warm Regards
Oxbridge Academy

Oxbridge Academy's reply21 Jun 2021, 09:57

Official

Belinda R's updateReviewer Update

02 Feb 2022, 05:19

Oxbridge Academy got into contact with me and no surprise. I was told that the study material has changed and that due to this and the time frames to write an exam has closed I would have to retake the course and repay the tuition fees to finish. Giving it up as a bad job is the only option in such a dire financial constrains period of unemployment.

Belinda R's update02 Feb 2022, 05:19

Reviewer Update

Oxbridge Academy's replyOfficial

02 Feb 2022, 08:32

Dear Belinda R

The matter has been escalated to the relevant department manager to investigate your current student profile to see if there is anything that we can do for you.

We will be in contact soon.

Warm Regards
Oxbridge Academy

Oxbridge Academy's reply02 Feb 2022, 08:32

Official

Oxbridge Academy's replyOfficial

03 Feb 2022, 11:39

Dear Belinda R
The matter has been escalated to the relevant department manager.

We will get back to you soon.

Warm Regards
Oxbridge Academy

Oxbridge Academy's reply03 Feb 2022, 11:39

Official

Dear Belinda R
The matter has been escalated to the relevant department manager.

We will get back to you soon.

Warm Regards
Oxbridge Academy

Oxbridge Academy's replyOfficial

19 Dec 2024, 17:38

Good day Belinda

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy

Oxbridge Academy's reply19 Dec 2024, 17:38

Official