JO
Johan O

1 reviews | Active since Jul 2014

18 Aug 2025, 12:31

Really disappointed

I've done my N3 through Oxbridge Academy and it was 'n wonderfull experience and there was no issues.

Now after registering for the N4 course and paying the full amount for the course the DHET decided to phase out N4.

I am a full time employee and seriously if I need to do 4 subjects need proper time to prepare. They were hamering for payment each and every single day after registration, I have received one of the subjects study material and now there is a back log on the onthers, it's been a month now still no books. Phoned today only to find out they will receive the books within 15 workdays.

I asked if I could cancel my course and get a partial refund as I haven't receive my study books yet, so that I can wait and see what's next, rather than to waste a lot of money.

And the answer is yes you can Cancel but I will loose what I've paid. I feel this is ridiculous.

0
Replies (2)
Oxbridge Academy
Oxbridge Academy's reply18 Aug 2025, 13:05
Official
Good day  Johannes

Thank you for your email .
 
Kindly be advised that we have escalated your query to the relevant department   for assistance.
We will work closely with Department  Management to ensure your query is resolved.
 
Regards,
 
Oxbridge Academy



Oxbridge Academy
Oxbridge Academy's reply25 Aug 2025, 07:56
Official
 
Good day Johannes , 
 
 We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at *** 

Kind regards,

 Oxbridge Academy