Putrid Service from Oxbridge

I didnt even start studying with Oxbridge yet their service is putrid just after I paid R600.00 registration fee on the 19 July 2020 before which I sent my NQF5 Higher certificate in human resources management transcript to amina a week prior to making the payment advising me that I just need to make payment so I can start studying with them and recieve the books within 7-14 working days yesterday 21July 2020 I then spoke to sage sent my certificate again and Transcript then he came back to me to advise his manager said I cant study the N6 Diploma certificate as my subjects with my previous College is not applicable to Oxbridge so I cant study N6 I need to start at N4 which I then said I'm not interested I just need my money back I asked to speak to a manager still no contact made. Oxbridge customer service is not good and there is no transparency either if it was explained to me before that I have to start at N4 I would not have paid the registration fee because then I was offered short courses which I'm not interested in because they cannot refund my money. This is really bad service.