LG
Lourens G
1 reviews | Active since Nov 2012
19 May 2023, 08:30
PATHETIC
I really regret registering with this institution. Support up to scratch. Assignments submitted and I TOTALLY DISAGREE with results. STILL awaiting feedback and my marked papers. Suddenly this morning receives a mail my credentials has been updated WHO THE DAMN asked you to do that??????? Seems there some underground activities in this place.
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Replies (3)0
Replies (3)
Oxbridge Academy's replyOfficial
19 May 2023, 09:45Good morning Lourens,
Thank you for review and reaching out to us.
It is noted that you sent us a communication relating to the 3 assignments that you have submitted for your course. This email was received just before 3 pm on the 18th of May.
It is noted you received your marks for these 3 assignments yesterday 18 May.
Any business has processes as well as agreed turnaround times that the staff needs to adhere too. This is communicated to our students via the out of office reply on the specific email box that you send your email too.
The process of uploading assignments to the student portal is 14 working days after the marks has been communicated to you.
The academic team as well as Management is aware of your query and will be in contact with you to assist on the communication that you have sent to us via email.
Warm Regards,
Oxbridge Academy
Oxbridge Academy's reply19 May 2023, 09:45
Official
Good morning Lourens,
Thank you for review and reaching out to us.
It is noted that you sent us a communication relating to the 3 assignments that you have submitted for your course. This email was received just before 3 pm on the 18th of May.
It is noted you received your marks for these 3 assignments yesterday 18 May.
Any business has processes as well as agreed turnaround times that the staff needs to adhere too. This is communicated to our students via the out of office reply on the specific email box that you send your email too.
The process of uploading assignments to the student portal is 14 working days after the marks has been communicated to you.
The academic team as well as Management is aware of your query and will be in contact with you to assist on the communication that you have sent to us via email.
Warm Regards,
Oxbridge Academy
Oxbridge Academy's replyOfficial
19 May 2023, 11:57Good Morning Lourens,
Please check your email.
The Assessor from the academic department rep**** to you at 9:59 this morning.
We did a reset on your student portal, your reported that you experienced some challenges with it on the 17th, there for the web credentials was reset to assist you.
Warm regards,
Oxbridge Academy
Oxbridge Academy's reply19 May 2023, 11:57
Official
Good Morning Lourens,
Please check your email.
The Assessor from the academic department rep**** to you at 9:59 this morning.
We did a reset on your student portal, your reported that you experienced some challenges with it on the 17th, there for the web credentials was reset to assist you.
Warm regards,
Oxbridge Academy
Oxbridge Academy's replyOfficial
19 Dec 2024, 17:23Good day Lourens
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 17:23
Official
Good day Lourens
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
Oxbridge Academy