TD
Thembi D

1 reviews | Active since Apr 2024

16 Apr 2024, 11:34

Oxbridge worst academy

I'm writing this message becouse I'm not happy about Oxbridge academy college. This institution is the worst. I have send them the form to write for the examination in may / june. And they rep**** me that it's is forwarded to examination department. When i asked them about it . They say i haven't registered to write.I send them the proofs that i did send them a form on whatsapp and they rep**** me it's on examination department. They don't take my matter serious .

And when u want assistance in school work u wait for hours even days in order to reply you. And when they do their responses are without solutions.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply18 Apr 2024, 14:11
Official
Dear Thembi,

Thank you for reaching out and sharing your concerns. Your feedback is highly valued as we continuously strive to enhance the experience for all our students. Upon reviewing our records, we have noted the various communications sent to you regarding exam registrations.

Here is a summary of the communications sent:
  • SMS on 10 March regarding November 2023 exam registration
  • Email on 13 March regarding November 2023 exam registration
  • Email on 11 May regarding November 2023 exam registration
  • SMS and email on 6 November regarding June 2024 exam registration
  • Email on 7 November regarding June 2024 exam registration
  • SMS on 5 March 2024 regarding November 2024 exam registration

We understand the frustration caused by missing the exam registration deadlines. Please let us know a convenient time for us to discuss this further over a call and find a suitable solution.
Warm regards,Oxbridge Academy

Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 15:12
Official
Good day Thembi

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy