MB
Michelle B

1 reviews | Active since Oct 2019

03 Oct 2019, 10:50

Oxbridge academys cancelation failure.

This company doesnt even even deseve a star I called two months ago to cancel my course sent numerous watsap requests and vai telephone and email.They then called me to ask how my studies are going i told them i had cancelled they informed me that they needed a cancelation form filled in which i did they then came back to tell me that they needed bank statements and afidavids and uif forms which i felt like an invasion of my privacy however i sent it through anyway in order not to prolong the arguement They have just sent me a message to say my fees are due again how are they able to continueously get away with this surley happy customers are better for bussiness than customers who feel they have no other recourse than hello peter and if they dont watchout radio and possible news paper in order to get them to cancel a course you can no longer afford.

0
Replies (3)
Oxbridge Academy
Oxbridge Academy's reply03 Oct 2019, 12:36
Official
Dear Michelle

Please send us your contact details and student number via email so that we can follow up on your case. Email address: reviews @ oxbridgeacademy . edu . za

A representative will be in touch as soon as possible.

Regards
Oxbridge Academy 
MB
Michelle B's update03 Oct 2019, 12:46
Reviewer Update
i have been on the phone this morning with your represetitive and she said she will get her team leader to return my call.
Ill keep waiting surley a post on helo peter shoulnt result in a quicker call back the team leader should treat all cancelations the same.
Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 14:58
Official
Good day Michelle

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy