AV
Andre V

1 reviews | Active since Feb 2021

27 Sept 2025, 10:41

Oxbridge Academy practices

I would like to caution prospective students to carefully review and fully understand Oxbridge Academy’s Terms and Conditions before enrolling. My experience has highlighted several concerns that I believe should be made clearer upfront:

1. Study Material Release: When selecting the monthly payment option, students do not receive all study material after paying the deposit and first installment. Instead, material is released only after every second payment.

2. Cancellation Policy: Even if you are on the monthly payment plan and have not yet received the full set of study material, cancellation is not permitted under any circumstances. Students remain liable for the entire course fee, regardless of whether all study material has been received.

3. Debt Collection Practices: In cases where students fall behind on payments due to unforeseen financial challenges, there is no option to cancel. Instead, the account is escalated to debt collection. This results in frequent emails, phone calls, and text messages—even when payment arrangements are in place. In my case, I received multiple contacts per month, which I found excessive.

Regrettably, I am now bound to this agreement with no viable alternative. I am sharing this to ensure others are better informed before committing. I strongly recommend that anyone considering Oxbridge Academy request a thorough explanation of all policies in writing prior to enrollment.

Based on my personal experience, I would not recommend Oxbridge Academy. In my view, prospective students should explore more transparent and reputable institutions.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply29 Sept 2025, 08:15
Official
 Good day Andre ,

Thank you for your email .  Kindly be advised that we have escalated your query to the relevant department   for assistance. We will work closely with Department  Management to ensure your query is resolved.
 
Regards,
Oxbridge Academy 

Best regards,

Oxbridge Academy
Oxbridge Academy's reply03 Oct 2025, 14:52
Official
 Good day Andre, 
  We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at *** 

Kind regards,

 Oxbridge Academy 

Best regards,