Oxbridge Academy – Harassment Disguised as Education

This is the reply I received:
Dear Linda,
We hope this message finds you well and in a good space.
Out of goodwill, we are happy to offer you the option to cancel your course, provided the cancellation administration fee of R500.00 is paid. Once the payment is received, your study account will be formally closed, and everything will be settled smoothly.
To make things easier, please note that this offer is valid until 16 September 2025.
If you have any questions or need help with the process, feel free to reach out, we are here to support you.
Best regards,
Natasha N
Acting Fees Manager

My reply:

Dear Natasha,

Thank you for your email.

Please note once again that I am not the account holder, nor the individual who signed the contract or opened this account. I have provided the correct account holder’s details on several occasions, yet your office continues to direct communication and payment demands to me.

As such, I cannot and will not be held liable for any fees, including the cancellation administration fee of R500.00. It is both unreasonable and ******** to hold me accountable for an agreement to which I am not a party.

I therefore request that you update your records immediately to reflect the correct account holder and cease all further communication with me regarding this matter. All supporting documentation and proof of the rightful account holder are available should you wish to review them.

I trust that you will rectify this matter without delay and confirm in writing that my details have been removed from your system.

Kind Regards
Linda


I have not received a new response, but I am still being bombarded with these types of messages daily and this after begging to be removed from their systems:" Dear Student, please adhere to your promise to pay arrangement. Kind regards, Oxbridge Academy Tel:*** or WhatsApp:*** or email:***"

Not sure what promises you are referring to. But I am not paying this account. You have the account holder's details, you can phone her and bombard her with this level of service.

Harassment and Poor Account Management – Not an Isolated Case

Rate: 0

My experience with Oxbridge Academy has been extremely frustrating and disappointing. Despite not being the legal account holder or signatory to the contract, I have repeatedly been contacted and pressured for payment. This is after providing clear proof of who the actual account holder is.

What makes this worse is that Oxbridge confirmed they were still corresponding with the account holder, yet the account was nevertheless handed over to a debt collection agency. Any payments I made were purely out of goodwill and to stop the constant pressure, yet this was later used to claim that I am now liable — which is simply not how the law works.

After reading other reviews, it is clear that I am not alone. Many people report the same pattern: poor communication, unresolved disputes, and aggressive payment demands while legitimate concerns are ignored.

⚠️ Warning to prospective students and sponsors: Make sure you fully understand who is listed as the account holder and how disputes are handled. Once there is a problem, you may find yourself chasing responses while collection action continues regardless.

Transparency, accountability and basic customer service are seriously lacking.