1 reviews | Active since Jul 2016
Oxbridge Academy
The beginning of this year, I wanted to do a short courses on Early Childhood development. I did read some reviews on this courses, talk to some students that did it previously but through a different Colleges. The only colleges that was still open for registration was Oxbridge. I app**** and get help very quickly. After I paid my first money over the problems started. I received my study material but only half of what I paid for. In the mean time I started to do the assignments, as I am still waiting for some of my study material I paid for. Every time I phoned to complain, I was refer to sent and email to *** whereas the email was returned undelivered the whole time. I started to get cross and asks that I want to cancelled the course, wherein I received my lost book in 2 days, after I struggle for weeks. I still wanted to cancel the course, I wasn't happy with the contents of the study material, their is no due dates or exam date available, no professor nothing to assists students with assignment questions, only a student adviser that haven't have any degree or diploma in the course. The so called online student page where you login into, have still study material on that is not in used any more. You cannot submit your assignments online. You have to courier it to there offices. Where I am staying, there is no courier services available in a 130km radius. This is all questions that I asks and no reply on it, only read the papers that came with you study material, was the answer I received later when I thru a tantrum over the phone. I wanted a cancellation form, that I received after I refused to make the other payments to them. I want my study fees back, or at least 60% of it back. I did never submit any assignment or wrote any exams. All that I was busy for months is fighting with this so called Academy. Know they suddenly state that I wasn't registered with them, my student number belongs to some els. Until I said I have the student card with my name and number on it, explain please. I was again refer to *** to please email a complain, whereas a certain Mrs Danielle will attend to it. Yes and like previously the email came back undelivered. I forward the email to there fees department and only received an email back. Your course was cancel, their will be no refunding on your Student fees. So I paid over R5000 on student fees that went into this Academy's petty bank. I want at least some of my student money refunded.
That email address is not working. I have proof emails that I've sent to reviews@........ and then review@........ all the same, undelivered. My student number is ***4 - SA Lombard contact details ***. I will place a review on hello peter regarding our discussions.
That email address is not working. I have proof emails that I've sent to reviews@........ and then review@........ all the same, undelivered. My student number is ***4 - SA Lombard contact details ***. I will place a review on hello peter regarding our discussions.
Thank you for the feedback. I have referred the matter to the relevant manager and we will give you feedback within the next 24 hours.
Warm Regards
Lenette Daniel
Thank you for the feedback. I have referred the matter to the relevant manager and we will give you feedback within the next 24 hours.
Warm Regards
Lenette Daniel
Just an update on my complain. Oxbridge Academy agree to pay my a sum of my study fees back with in 7 to 10 working days as from counting the 25th of September. So today is day 10, I haven't received any feed back on my email yesterday or this morning so far. The emails regarding this is copied and past.
Morning Lenette We do not have a FNB bank in town, I can only sent you 1 that I've downloaded from my website. Thanks Sophia2Oxbridge Reviews | | Thu, Sep 26, 2:47 PM (13 days ago)
Good day Solette Pleasure to assist. Regards Lenette {#HS:***#} Morning Lenette Thank you SophiaSolette Lombard | Tue, Oct 8, 11:28 AM (23 hours ago) | |
to OxbridgeMorning Lenette
Just a reminder for the refund of my study fees. As per email on the 25th of September 2019.
Thanks | ReplyForward |
Good day Solette Hope you are well? I have received feedback from our Finance Department and they are prepared to refund you the amount of R1656.00. If you acce
Lenette Daniel Thank you so much, I except the offer. Attached is the signed document. Thank you very much Sophia
Good day Solette Thank you very much. Can you please send me a letter from your bank/copy of your bank statement to confirm you account details. Kind regards Le
to Oxbridge
Just an update on my complain. Oxbridge Academy agree to pay my a sum of my study fees back with in 7 to 10 working days as from counting the 25th of September. So today is day 10, I haven't received any feed back on my email yesterday or this morning so far. The emails regarding this is copied and past.
Morning Lenette We do not have a FNB bank in town, I can only sent you 1 that I've downloaded from my website. Thanks Sophia2Oxbridge Reviews | | Thu, Sep 26, 2:47 PM (13 days ago)
Good day Solette Pleasure to assist. Regards Lenette {#HS:***#} Morning Lenette Thank you SophiaSolette Lombard | Tue, Oct 8, 11:28 AM (23 hours ago) | |
to OxbridgeMorning Lenette
Just a reminder for the refund of my study fees. As per email on the 25th of September 2019.
Thanks | ReplyForward |
Good day Solette Hope you are well? I have received feedback from our Finance Department and they are prepared to refund you the amount of R1656.00. If you acce
Lenette Daniel Thank you so much, I except the offer. Attached is the signed document. Thank you very much Sophia
Good day Solette Thank you very much. Can you please send me a letter from your bank/copy of your bank statement to confirm you account details. Kind regards Le
to Oxbridge
Oxbridge Academy made a deal with me that they will refund me the amount of R 1656.00 with in seven to ten days from the 25th of September. When I email Lenette the 9th and 10th of October, she stated that the finance department never received her email for the pay out but it will be done immediately and it will take 48 hours to reflect in my bank account, that was the 10th of October. We are now on the 14th of October, no refund. I want to know, if this company cannot even honor there agreement on a simple refund, how can they be trusted with students futures. When you enter to study at any institution, we as students need to know that we can rely and trust the institution that presented themselves to be the best choice and that all students are important to them. Well I can say with all honesty, I will not recommend Oxbridge to any of my friends or future students. If they cannot honor their refund agreement, I personally don't think that they can or should be trusted with students futures. I will definitely not trust this company with my future.
Oxbridge Academy made a deal with me that they will refund me the amount of R 1656.00 with in seven to ten days from the 25th of September. When I email Lenette the 9th and 10th of October, she stated that the finance department never received her email for the pay out but it will be done immediately and it will take 48 hours to reflect in my bank account, that was the 10th of October. We are now on the 14th of October, no refund. I want to know, if this company cannot even honor there agreement on a simple refund, how can they be trusted with students futures. When you enter to study at any institution, we as students need to know that we can rely and trust the institution that presented themselves to be the best choice and that all students are important to them. Well I can say with all honesty, I will not recommend Oxbridge to any of my friends or future students. If they cannot honor their refund agreement, I personally don't think that they can or should be trusted with students futures. I will definitely not trust this company with my future.
to me
Unfortunately I was on leave on Friday and could not follow up whether the payment was made.
I went to our Finance Department today and unfortunately due to a system error the payment could not be made as agreed.
We will only be able to do the payment by tomorrow. I will send you the proof of payment as soon as I receive it from them.
We sincerely apologies as this was beyond our control.
Kind regards
Lenette Daniel
to me
Unfortunately I was on leave on Friday and could not follow up whether the payment was made.
I went to our Finance Department today and unfortunately due to a system error the payment could not be made as agreed.
We will only be able to do the payment by tomorrow. I will send you the proof of payment as soon as I receive it from them.
We sincerely apologies as this was beyond our control.
Kind regards
Lenette Daniel
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
Oxbridge Academy
Thank you for your mail.
We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.
Oxbridge Academy
