TM
Tremaine M

1 reviews | Active since Feb 2020

03 Feb 2020, 16:02

OWING ARREARS ON A COURSE I NEVER EVEN DID

I app**** to study an Human Resource National Certificate. I was meant to be paying R400 per month. In order for me to register I needed to pay my first installment which I did. I was told to make an EFT or pay at Spar. I made an EFT. They took more than a week to finally locate my payment. When I received the first textbook I decided not to do the course. I believed I could cancel at any point. I did not want my money back, just for the course to be cancelled. I was contacted the following month for payment and agreed to pay but I never received any further correspondence, books or assistance from the college. If they had found my payment earlier I would have been able to cancel earlier. It is not my fault. Now I am receiving emails that I owe thousands when I never received any books or submitted any assignments nor have I done any exams. I have not attended a single class, I was never contacted by the college after making a payment. This is not fair at all. I was not even told that I would be contracted to these payments and that I could not cancel it.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply04 Feb 2020, 08:25
Official
Dear Tremaine M,

We are sorry to hear about your bad experience. We would like to assist you as best we can. Kindly email us and provide your student number on reviews @ oxbridgeacademy .edu .za (no spaces) so that we can look into this immediately. 

Warm regards,
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 15:05
Official
Good day Tremaine

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy