CM
Chere M

1 reviews | Active since Jan 2016

07 Apr 2019, 12:55

*****, false advertising and fees change to what was said when signing up.

What they offer regarding payments is false, they tell you one thing on the telephone and when you sign up and start making payments, the payments go up and you don't get your study material when you don't pay what they want you to pay instead of paying what was agreed telephonically. I enquired regarding this matter and told them to listen to the recordings on the telephone, I have still not received feedback and it's been two weeks now. Terrible service and terrible *****.

0
Replies (2)
Oxbridge Academy
Oxbridge Academy's reply08 Apr 2019, 07:31
Official
 
Dear CherA 

Thank you for informing us of this issue. We certainly strive to provide great service to our students and we regret to hear that your experience was not a positive one. 

Kindly send email us your student number at *** so that we can investigate your case and give you a phone call to discuss this with you in person. 

Warm regards 

Oxbridge Academy 

Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 14:03
Official
Good day Gaongalelwe

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy