SL
Siviwe L

1 reviews | Active since May 2018

08 Apr 2020, 08:50

Lack of transparency, bad service

<div>&nbsp;I showed intrest in studying with them now I no longer wish to continue with them. Reason of cancelation is that not all terms and conditions were explained to me when I&nbsp; called, the payment of books was later explained after I already made a registration fee then one book was sent then i was told that I need to pay 2 installments to get other books for 3 remaining modules, to me thats not transparency as this should have been explained, secindly I was offered a module of Public Admin not the actual course I was looking for, after looking around the other school is offering me Public Administration NQF level 3-5 for R15100 all 3 and that is a good deal while Oxbridge is R12600 for one NQF. I have paid Oxbridge R600 registration R1400 for books and there are two books that I have received therefore I really don't think I owe anything as now they are telling me of cancelation fee and theres this lady called Kim Lynne who failed and was getting furious with me lacking to answer questions I asked regarding the payments of books yealing at me that almost made me to shout back which I didnt. I won't be paying any further.&nbsp;</div>

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Replies (1)
Oxbridge Academy
Oxbridge Academy's reply08 Apr 2020, 11:48
Official
Dear Siviwe L  

We are sorry to hear about your bad experience. We would like to assist you as best we can. Kindly email send us an e-mail to reviews @ oxbridgeacademy .edu .za (no spaces) with your student number so that we can look into this immediately. 

Warm regards,
Oxbridge Academy