Is it true

The Health Professions Council of South Africa<br> (HPCSA) has warned prospective students that the<br> Oxbridge Academy in Stellenbosch in the Western<br> Cape is not an accredited institution.<br> This comes after the council's Professional Board<br> for Dental Therapy and Oral Hygiene inspected the<br> academy and its curriculum. It says students who<br> continue to register and study at the institution will<br> not be accredited by the Council.<br> HPCSA's Lize Nel says, \The Professional Board for<br> Dental Therapy and Oral Hygiene of the Health<br> Professions Council of South Africa warns the<br> public about the academy in Stellenbosch after the<br> board recently conducted an impromptu inspection<br> at the academy and discovered that the Diploma in<br> Dental Practice Assisting actually falls under the<br> Scope of the Professions of Dental Assistants.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;325485;1213;14;2;0;1;0;0;2;15/05/14 9:21;1134;4;15/05/13 16:21;15/05/13 14:27;returned goods;order number ***;online department;***;i returned a pair of jeans online. completed a form, and i got an instruction to print it out and send it with the jeans when the courier company arrived. which i did. that was over a month ago. until today, noone knows where those jeans are. i called the call center, they tell me i mst give them the waybill number or the number on the form i printed. wasnt the point of printing this form and send it with the jeans for them to be able to credit me? now i dont have these numbers they want, and suddenly they cant trace it at the warehouse, doesnt the house allocate these returns accordingly? so now i lost jeans/R139 because of a not so effective online return procedure.. this is really disapointing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851104;820117;6;2;0;1;0;0;2;15/05/18 8:16;1134;NULL;15/05/15 15:03;15/05/15 13:22;NON-COMPLIACE;8,81E+12;Anna-Marie Uren;***;Hello Peter<br> <br> My name is Refiloe Koloko and I had myself put under debt review because I had not been coping financially but since I have been working at my current employment I have made sure that I am settling my debts. certain creditors requested that if I wanted to make monthly payment arrangements it would only be after I had provided them the 17W form that I was supposed to get from my debt collection agents. I had completed the cancelation form on the 06 May 2015 and was told by my agent Anna-Marie that they would do it on the Friday last week, when I checked with her on Tuesday they still had not done it and today the 15 May 2015 when I tried to call and enquire as to whether I could have the 17W form as we spoke this week she had promised she would forward to Me but she has not. my concern is that they might deduct from my account and say that I requested the cancelation late and another thing is that if I do not get that document my creditors are prejudiced and I also will be prejudiced if I had to pay double amounts at a later stage .<br> <br> kindly assist in this regard.<br> <br> yours faithfully<br> <br> Refiloe Koloko<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851966;965;9;2;0;0;0;0;2;15/05/19 10:42;1134;NULL;15/05/18 17:32;15/05/18 15:48;Extremely Poor service on handling my claim;***;BETHANY FRIEDRICHES, SHANE BUNNIG,Gert van Aswegen [Email Removed] ;***;I submitted a claim for fire damage on my car, 4 weeks have passed with no progress. Whenever I call, they send me from pillar to post whilst I have no car to carry out my daily duties (such an inconvenience). To this day an assessor has never been sent to assess my car. I have taken a conscious decision to pay for the damages myself since I am getting no joy from this supplier. Words cannot begin to describe my utter disappointment, as to why such a huge organization like Eskom is contracted to this supplier baffles me. From today I will start canvasing for its removal and an alternative be sought. I know i am not the only one with this type of complaint. I cannot believe I am paying such a large sum of money for this type of substandard service.<br> <br> Disgruntled client<br> James ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;852964;874064;6;5;0;1;0;0;5;15/05/21 8:39;1134;NULL;15/05/20 15:31;15/05/20 13:45;Taking the hassle out of an issue;8,10E+12;Lizette Bosch;;Having deal with Lizette Bosch on a confidential matter which was really stressful, I was really impressed by our professionalism, courteousness, knowledge and ability to deliver on her promise.<br> <br> When so many bad experiences out there makes one negative to a quick resolution it is good to know that there are companies out there who are able to employee and retain staff of this calibre, they are few and a needle in the haystack.<br> <br> Thank you Lizette for this positive experience and most of all helping me out with my issue.<br> <br> <br> Best Regards,<br> Errol;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;768827;85;16;2;0;1;0;0;2;15/05/21 10:22;1134;NULL;15/05/20 17:16;15/05/20 15:28;Unbelievable bad service;7,81E+12;Benedict Mashiane & Stanton Greyvenstein;***;It would appear new customers are not important to Autopage. I have experienced extremely poor service from Benedict and Stanton. I requested a port beginning of April 2015 and it took a month for this port to go through. After more than a month and a lot of struggle it eventually did, but is still not correct! I am supposed to be on an unlimited package but are receiving sms's that I am on prepaid. No feedback received or assistance and I have to phone them continuously - and still don't receive feedback after being promised I would. Both of the consultants are still passing the buck to each other and no one is taking responsibility. Even the manager Colin Swartz is not returning my calls.<br> <br> I am speechless and this is unacceptable as I wanted to move my entire companies lines over to Autopage.<br> Apparently Autopage's business is doing fantastic and doesn't need new business.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854185;33;1;2;0;1;0;0;2;15/05/25 9:41;1134;NULL;15/05/24 16:38;15/05/24 14:47; Capital Computer Bureau Pty is Debiting My Accoun;FNB Platinum Account;FNB;***;This Company has been debiting my account in the past year, and they make sure that i do not get any notifications since they are taking 99.99 every month and 7.50 since FNB only send out notifications if the transaction is more that R100.00.<br> <br> Please stop this from happening.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;305943;893260;16;2;0;1;0;0;2;15/06/02 8:55;1134;NULL;15/05/26 15:57;15/05/26 14:01;Incorrect Billing on a Top Up Contract;N***;;***;Please tell me how it is possible for a top up contract to fluctuate, every month you are only supposed to debit a fixed amount of 449 but since March you have been taking 494 - this is very unfair and I cannot get through to your call centre. Who can help me? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;200336;624;4;2;0;1;0;0;2;15/05/28 8:01;1134;NULL;15/05/15 13:00;15/05/27 13:07;Samsung ADH False Advertising;***;Management;***;I booked my phone in for water damage repair at Samsung Smart Care Service Centre Constantia, Roodepoort and because my screen has a small crack they do not want to repair under ADH claim unless if I pay R2000 for the screen. I am happy with the screen and I do not want to change it.<br> <br> Why are they forcing me to repair the screen if I do not want to, it is working perfectly, the only problem is the damage that was caused by water. <br> <br> Peter please assist if you can, it is false advertising because they say they will fix water damages at no charge if your phone is registered for ADH and now they force me to pay for something else that is not broken.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;855657;26;9;5;0;1;0;0;5;15/05/28 9:44;1134;1;15/05/27 16:27;15/05/27 14:50;Great Client Service;441279;Fille Mlauzi;***;Thanks Fikile for your upbeat attitude in helping me to insure my new car after the accident and for taking the time to explain all my options to me, and especially in helping me to get the best deal possible while working within my limited budget. You made my day, and left me with a smile on my face ! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;622587;700685;38;2;0;1;0;0;2;15/06/01 11:02;1134;NULL;15/05/29 18:02;15/05/29 16:08;Goodness who gives them the right?;7,31E+12;Who ever;***;I have an mweb account and for some reason a debit of R998 has been debited from my account - I have not had any contact of an upgrade or anything??? Who gives them the right to do what they want?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;688668;893260;16;2;0;1;0;0;2;15/06/09 11:15;1134;NULL;14/10/01 18:12;15/05/30 16:21;Over charged;5,71E+12;too many to mention but I can;***;Previously had a contract with Nashua Mobile but they moved all their accounts to the service provider in October 2014. Since then I have been charged for a bundle! I have probably sent 100 mails and phoned a few times but no one answers and have been into the Brooklyn Mall branch. All they do is provide you with a new reference number even though they admit fault but never ever refund or fix their mistake! Their service is the worst I have ever experienced! Not sure if I can tell my bank to cancel the stop order as I imagine I will get a response then!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;655040;357;16;2;0;1;0;0;2;15/06/03 8:45;1134;NULL;15/06/02 15:38;15/06/02 13:51;EXTRA CHARGES OUT OF NOWHERE;9,11E+12;Accounts;***;ON THE 31ST OF MAY MY VODACOM APP SAID THAT MY ACCOUNT IS R1700 APROX. ON THE AFTERNOON OF THE 1ST OF JUNE MY APP SAID THAT I OWE R2586. I HAD NOT USED MY PHONE ON THE 1ST OR THE 31ST BUT MY ACCOUNT INCREASED BY R800. I WILL NOT PAY THIS AMOUNT AS THE APP SAYS ONE AMOUNT, VODACOM SAYS ANOTHER AND THE AUTOMATED MACHINE SAID I HAVE TO PAY R1426 WHEN I CALLED 082 111. I AM CURRENTLY CONNECTED TO MY WORK WIFI BUT R100 WAS JUST ADDED TO MY ACCOUNT;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;347201;688115;9;2;0;1;0;0;2;15/06/10 8:54;1134;NULL;15/06/09 15:57;15/06/09 14:00;Begging you to take my money;8,71E+12;Call centre;***;Over the last week I have requested on three different occasions for quick sure to contact me to add items onto my existing policy. This will no doubt increase my monthly premium. Over a week and I am still waiting for a call back. If this is the service I am getting to give money can you imagine if I had to claim. Seriously considering looking around for other insurance brokers. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;742200;357;16;2;0;1;0;0;2;15/06/10 8:55;1134;NULL;15/06/09 15:59;15/06/09 14:01;Laughing Matter;7,31E+12;Rojani Litholi;***;Thank you Rojani for laughing at me, treating me like a child and calling me deaf. Vodacom has the worst customer service in the industry. Cell C here I come!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;866147;33;1;5;0;1;0;0;5;15/06/26 8:33;1134;NULL;15/06/25 15:26;15/06/25 13:39;Excellent service from FNB WOODBRIDGE;8,70E+12;Priscilla;***;I consider myself lucky to be a bank customer that cannot recall a single event that made me unhappy from this branch. The staff are extremely helpfull and really do go the extra mile. They are extremely efficient and professional about their business. I salute you and you will never lose my business if you keep up the good work. I am truly proud to have such a helpfull and good bank. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;866304;893260;16;2;0;1;0;0;2;15/07/12 2:03;1134;NULL;15/06/01 8:37;15/06/26 7:09;Billing, service what else;8,41E+12;;***;I have 2 contracts with MTN & get a combined bill for both numbers. I noticed that my contracts was both suspended & phoned 808, no one picked up. I realize that they were striking, so I phoned a branch & they said I need to phone *** where a very helpful lady called Anette helped me unsuspended my accounts. The next Sunday same thing happened & I asked her to unsuspended my cell phone contract which she did & it happened again the 3rd Sunday so now I am getting irritated by this. I also saw my bill which is normally +/- R780 is now R6100 how on earth... I went to a branch & they could not help me, so I had to go to the Bloemfontein main branch (white building as they call it) & a lady pulled my account & said but I used R4878.45 - PACKET SWITCHED DATA CALLS this is on an I-pad, I cannot make any calls if that is even what it is for & the contract was suspended for 3 of the 4 weeks this month & is still suspended as they say that I reached my limit, which I don't agree with anyway. I barely use the I pad as I cannot use it while at work! They also said my buyout value is R15500 but it expires Jan 2016 & its 7 months x R500 = R3500. VERY UNHAPPY CLIENT!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867740;357;16;2;0;1;0;0;2;15/07/01 8:12;1134;NULL;15/06/30 14:55;15/06/30 13:18;Refusing to correct their mistake! ;***;;***5;I upgraded during the course of May. Was on a Smart M. Upgraded to Red Advantage effective 1 June. I realized my data had run out. This prompted me to check the billing on the app.<br> <br> The app still showed I was on a Smart M. I phoned 155 ON 16/06 and spoke to Pricilla. Ref S3-88S26-69JL1 & A6-WXG4-WY1IR. Who advised me that I was billed for Red Advantage but had not received the allocations (data, minutes or sms). I had purchased once off bundles in the interim to avoid out of bundle charges. Which were not allocated to me. This was since corrected. I am now sitting with a bill of over R3500 due to out of bundle charges. But I have not been allocated the 2gig data for June. <br> <br> I went to the Gateway Customer Care on 28/06. Spoke to Istihaq. Very helpful. But unable to sort it out due to the accounts person refusing to assist. Totally disgusted at the attitude. Apparently her reason is that last months usage cannot be credited. I am not disputing last month. I am disputing June. Yet she refuses to look into it. I want the 2 gigs as per my contract allocated and the out of bundle charges reversed. Bought 500mb bundle on 26/06 billed for it. But again not allocated. Frustrated!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;868826;202;9;5;0;1;0;0;5;15/07/07 8:33;1134;NULL;15/07/06 15:15;15/07/06 13:39;GOOD SERVICE,INSURANCE COMPANY YOU CAN TRUST;***9*002*002;SIPHELELE MTHOMBENI;***;Excellent Customer Service Indeed I recieved form this people who worked on my claim<br> Jaques van den Berg -Brolink(Hollard Insurance)<br> Mark Combrink-Absa Insurance broker<br> Janine -Brolink(Hollard Insurance)<br> Charity<br> Junnette<br> Bernica<br> Keep up the good work;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;54196;548;20;2;0;1;0;0;2;15/07/09 7:37;1134;NULL;15/07/08 14:39;15/07/08 12:43;Hero roll with a hot dog bun?!?!?;;;***;I bought two Hero rolls this morning from my neighbourhood Steers and you can imagine my shock and consternation when the two rolls (that came up to R120) arrived and i find that they are using hot dogg rolls.<br> This goes against what is advertised on the steers website.<br> <br> I feel it is bull that I pay a premium price but get cheap knock off food!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870955;720646;14;2;0;0;0;0;2;15/07/10 9:35;1134;NULL;15/07/08 16:31;15/07/08 14:41;Bad Customer service ;;Store manager;***;I'm livid at the customer service I received at totalsport in bloed mall they are not attentive to their work I wanted to purchase sneakers that were priced on sale when I got to the till it wasntvon sale and they refused to sell it to me one of the staff members removed the price right in front of me I'm never shopping at TFG stores too many faults from staff I'VE had bad experiences IN THEIR STORES its unacceptable. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870991;893260;16;2;0;1;0;0;2;15/07/28 11:06;1134;NULL;15/07/08 17:47;15/07/08 16:12;bad service;8,61E+12;;***;My ipad contract expired Feb 2015. I phoned customer care to cancel contract. When phoning again to get statements for tax purposes laat week i saw that ive been charged R1400 and the contract was not cancelled. I asked the guy who gave me the statements to please provide me with cancellation department info and he could not assist me, how do you not know your company info if you work there? then i emailed him and customer service with necessary info to cancel contract and to follow up why it wasnt done the first time, its a week later i have not received any feedback, i tried to phone just now and hold on for 38 minutes and still there was no assistance or answer. Also did not receive any letter or statement to notify me that im in \arrears\"" with account. Thank goodness my contract ended i have never had this bad customer service. And will never take out any contract from mtn again. My credit report and scoring has been affected in a bad way because of mtn. Wont recommend mtn to anyone. If my home loan declines because of mtn showing arrears i will not leave it here. """