CR
CHANTYN R

1 reviews | Active since Dec 2017

04 Jan 2018, 08:51

Incorrect course registered for.

I have dealt with an advisor Love more, I mentioned that I want to register for N4 Human resources management and he sent me the banking details saying I must pay registration fee before the 22nd December n I did so thn later I made another payment so I can get my first book when I logged on my student portal it shows I'm registered for N4 financial management, so I called so many times thy referred me around circles and saying the advisor Love more is on leave, I can understand that it might be an error that he registered me incorrectly and his service was great but now thy making it like it's my fault I chatted on Whatsapp with them thy said I must motivate y I wanna change course n I must fill out forms which I refuse to because it's not my fault I'm fault, I got a SMS that my books will be delivered in 8 working days so that means thy will also deliver the incorrect books... I need this sorted out before this week ends I'm new to them but this is how they treat me. They keep sending me from pillar to post, I can't wait for lovemore to come from leave the others needs to take responsibility.

0
Replies (2)
Oxbridge Academy
Oxbridge Academy's reply09 Jan 2018, 10:05
Official

Good day Chantyn

Thank you very much for your comments on the service you received from us.

We have changed your course to the correct course.

We apologise for any inconvenience caused.

Kind Regards

Lenette Daniel

Best regards,

Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 13:36
Official
Hi Chantyn

Thank you for your mail.

Please be advised that Oxbridge Academy has contacted you to ensure your query is resolved, and we would like to confirm that it has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy

Best regards,