NM
Nomsa M
1 reviews | Active since Apr 2010
02 May 2023, 11:43
I will never recommend this Academy even to my worst enemy.
I cancelled my course within 7 days of registering in April 2021, but they refused to cancel it stating that l agreed to their terms and conditions. To this day they are still sending me study materials and l keep sending it back because l do not need it. I have called them of which they always blame the system. Please Oxbridge Academy do the right thing and stop sending me study material that l do not need. I might be paying for a course that l am not doing but please keep the money and stop sending your materials
Helpful (0)
Replies (4)0
Replies (4)
Oxbridge Academy's replyOfficial
02 May 2023, 13:21Good day Nomsa,
Thank you for your review. I have looked at the communication on our system relating to your profile and I note that shortly after registration you requested your studies to be put on hold, this was followed by a request to change the course that you enrolled for and there after you requested the course to be cancelled.
I have escalated your request to the relevant department internally and you will be contacted by a service representative to assist you in resolving this matter, at Oxbridge Academy we strive towards service excellence with each student.
Warm Regards,
Oxbridge Academy.
Oxbridge Academy's reply02 May 2023, 13:21
Official
Good day Nomsa,
Thank you for your review. I have looked at the communication on our system relating to your profile and I note that shortly after registration you requested your studies to be put on hold, this was followed by a request to change the course that you enrolled for and there after you requested the course to be cancelled.
I have escalated your request to the relevant department internally and you will be contacted by a service representative to assist you in resolving this matter, at Oxbridge Academy we strive towards service excellence with each student.
Warm Regards,
Oxbridge Academy.
NM
Nomsa M's updateReviewer Update
02 May 2023, 14:43Thank you, l will be waiting for the response and l didn't qualify for the course l changed to , and again my finances were working against me hence l cancelled because l couldn't afford to pay. Now l also humble request that you stop sending me study materials l do not need.
NM
Nomsa M's update02 May 2023, 14:43
Reviewer Update
Thank you, l will be waiting for the response and l didn't qualify for the course l changed to , and again my finances were working against me hence l cancelled because l couldn't afford to pay. Now l also humble request that you stop sending me study materials l do not need.
Oxbridge Academy's replyOfficial
03 May 2023, 14:39Good day Nomsa,
Our office has been trying to reach you, to assist in resolving this matter.
Warm Regards,
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's reply03 May 2023, 14:39
Official
Good day Nomsa,
Our office has been trying to reach you, to assist in resolving this matter.
Warm Regards,
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's replyOfficial
04 May 2023, 16:26Good afternoon Nomsa,
This services to confirm your query has been resolved.
Warm Regards,
Oxbridge Academy
Oxbridge Academy's reply04 May 2023, 16:26
Official
Good afternoon Nomsa,
This services to confirm your query has been resolved.
Warm Regards,
Oxbridge Academy