KR
Kyle R

1 reviews | Active since Jan 2024

16 Jan 2024, 09:37

Extremely Disappointing Experience at Oxbridge

I regret to inform you of my profoundly unsatisfactory experience as a student I feel compelled to share my grievances regarding the subpar quality of education and the lack of support I've encountered during my time at your institution.

Enrolling in a private college like Oxbridge, I expected a superior standard of education and a well-organized academic structure. However, my expectations have been shattered, and I find myself deeply disappointed with the overall quality of service provided.

The initial miscommunication regarding the course duration was particularly disheartening. I was initially told that the program would take a year, only to later discover through a conversation with a student advisor that exams won't be taking place until next year. This level of miscommunication is unacceptable and has had a significant impact on my academic plans.

In addition to this, the general lack of clear communication, updates, and guidance has made my academic journey at Oxbridge incredibly challenging. The absence of set dates and deadlines for assignments has created an environment of uncer*****y, and the support I've sought has been far from constructive.

Returning to academics after a 13-year hiatus, I chose Oxbridge expecting a supportive and enriching educational experience. Unfortunately, the reality has been far from that.

This review serves as a candid account of my time at Oxbridge. I hope that my concerns are taken seriously, and I strongly encourage the institution to address these issues promptly to improve the overall experience for future students.

0
Replies (2)
Oxbridge Academy
Oxbridge Academy's reply16 Jan 2024, 13:09
Official

Dear Kyle

We appreciate you taking the time to share your concerns with us, and we sincerely apologise for any inconvenience or dissatisfaction you may have experienced. Your feedback is invaluable as we strive to provide the best possible service. Our team is currently investigating the details of your case to gain a comprehensive understanding of the situation. Once we have completed the investigation, we will provide you with feedback. Thank you for bringing this to our attention, and we look forward to the opportunity to address your concerns.

Kind regards
Oxbridge Academy
Oxbridge Academy
Oxbridge Academy's reply17 Jan 2024, 12:30
Official
Good day Kyle. We wanted to express our sincere appreciation for your patience and understanding will regarding the recent issue you encountered. Our records indicate that one of our staff members has reached out to you and successfully addressed your concerns. We understand that your time is valuable, and we genuinely thank you for your co-operation throughout the resolution process.

Kind regards
Oxbridge Academy