Extremely Disappointed

I was really disappointed with the way Oxbridge Academy treats me

I registered with Oxbridge Academy on November 2015 and I made my first installment December and received study materials second week of January and after my second installment my employer suspended me, And I called Oxbridge Academy seeking advice on whether to continue with the course or cancel it and if it is possible for me to return the study materials back to Oxbridge Academy because I won't have money to carry on with my studies, The consultant said to me i have to fill the cancelation form wich she promised to send me then but she failed... And I was calling and calling Oxbridge Academy when ever I have an airtime to please send me cancelation form and sometimes when they call but they failed.

And I waited for long without their single call until Last year February (2017)where I received a call from someone saying they are Calling regarding my Oxbridge Academy account that was handed over to them and the lady asked when will I pay my Oxbridge Academy account and saying they said they can't get hold of me...! And I told her my story and she said to me did I fill any cancelation form and I told her that I have been requesting the cancelation form from Oxbridge Academy but they never bother to help me regarding that.

And Lady from collection Center called again requesting my Email address to send the form to me and the form was sent to me, The cancelation form was filled and she then charged me R650 saying that it is a legal fee and after the money was paid and the form was sent to the email she gave me.

Later July she called again and askes when am I gonna pay my Oxbridge Academy account? then I asked her that but last time when we talk I sent you a cancelation form and fee of R650 and she denied that I send the money under their Account (Terblanc and Associate). And I provided her with the proof of that payment and she said I should have a good day and she hanged the line. And since then am always receive SMS saying they gonna blacklist me(CIT) I should make a payment arrangements with them.

Is almost two years now battling to cancel a course(Occupational Health and Safety).

Please assist with statement.