ZN
Zizile N

1 reviews | Active since Oct 2024

29 Apr 2025, 05:26

*********** exam department

If I could give zero stars I would. I am so exhausted with this institution. Last year I was here writing a review silly me thinking everything will be fine after that no they went ahead and made another mistake. I sent emails asking for a certain thing but they just couldn’t do it and now it’s a problem when I ask them to fix it.

I wish I read the reviews before enrolling here. Yes k know you Oxbridge will respond to this review saying you have escalated the matter to the relevant department but that’s not enough. I have paid my fees but I do not feel adequately serviced by you. I sent you an email this morning the 29/04/2025. If you cannot move the exam as I requested. As you wrongfully put it for me to write it in June. I would like a partial refund of my fees or I would like to write both my exams in November or June 2026 at your cost.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply29 Apr 2025, 08:17
Official
Good day , 
 Thank you for taking my call . Kindly be advised that we have escalated your query to the relevant department   for assistance. We will work closely with Department  Management to ensure your query is resolved.
 
Regards,
 
Oxbridge Academy 


Oxbridge Academy
Oxbridge Academy's reply29 Apr 2025, 14:41
Official
Good day Zizile 
  We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at *** 

Kind regards,

 Oxbridge Academy