1 reviews | Active since Jul 2018
Disgusted by weak service granted
I've sent multiple e-mails to this institution and they were keen on returning e-mails and phone calls until my e-mail mentioned that I'd like to cancel my course. I've just received my first book, I've read through it and I have measured up the content with how highly Oxbridge speaks of themselves. I've found multiple spelling errors in the book sent to me. If that is the case with my study material than it says much concerning the certificate I should get at the end of the course. I'll end up wasting the money I borrow to study through this institute.
Hi Shana
We regret to hear about your negative experience and appreciate the fact that you are bringing this to our attention. It is certainly not our intention to deliver sub-standard service and we’ll investigate this as a matter of urgency.
A representative from the college will be in touch with you during the day to find out what material you are referring to so that we can rectify any mistakes, and to see how we can assist you with your request.
Please allow us 48 working hours to investigate the matter. We’ll be in touch soon.
Best wishes
Oxbridge Academy
Hi Shana
We regret to hear about your negative experience and appreciate the fact that you are bringing this to our attention. It is certainly not our intention to deliver sub-standard service and we’ll investigate this as a matter of urgency.
A representative from the college will be in touch with you during the day to find out what material you are referring to so that we can rectify any mistakes, and to see how we can assist you with your request.
Please allow us 48 working hours to investigate the matter. We’ll be in touch soon.
Best wishes
Oxbridge Academy
Thank you for your mail.
Please be advised that Oxbridge Academy has contacted you to ensure your query is resolved, and we would like to confirm that it has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
Thank you for your mail.
Please be advised that Oxbridge Academy has contacted you to ensure your query is resolved, and we would like to confirm that it has been resolved.
If you require any additional assistance, please do not hesitate to reach out to us at ***.
Kind regards,
Oxbridge Academy
