1 reviews | Active since Jun 2016
Disappointed in Oxbridge Academy
<p>I am a first time student at Oxbridge Academy and enrolled February.</p> <p> </p> <p>My first subject was Entrepreneurship and Business Management N4. After completing the first part of the subject, I completed and submitted my first assignment. Later I submitted my second assignment.</p> <p> </p> <p>I received the details for the registration for the November exam and submitted my form.</p> <p> </p> <p>After a few days, I received a sms saying that I do not qualify to write the November exams as all my assignment were not submitted. </p> <p> </p> <p>I went onto their student portal and saw that there were only 2 assignments for that subject.</p> <p> </p> <p>I decided to phone them and spoke to a consultant. He said that there was 3 assignments, so I asked him to please email me the third.</p> <p> </p> <p>I am so frustrated as I worked really hard to complete all assignments and now I can not write in the November exam.</p> <p> </p> <p>What I would like to know is who can be held responsible for not sending me all my assignments? </p> <p> </p> <p>Is there anybody I can speak to so that I can be allowed to write in the November exam?</p> <p> </p> <p>I can not afford to waste 6 months to wait to write my first exam next year June. The course duration is 12 months and I do not want to extend it and pay an additional fee for something that I can not be held responsible for.</p> <p> </p> <p>Please rectify this problem.</p>
Dear Jaco
We are very sorry to hear that you are frustrated and disappointed. We value our students greatly and endeavor to give everyone good study experiences. Please accept our apologies for the inconvenience this has caused you.
We will investigate this matter immediately and get back to you with an answer as soon as possible.
Kind regards
Lenette Daniel
Dear Jaco
We are very sorry to hear that you are frustrated and disappointed. We value our students greatly and endeavor to give everyone good study experiences. Please accept our apologies for the inconvenience this has caused you.
We will investigate this matter immediately and get back to you with an answer as soon as possible.
Kind regards
Lenette Daniel
Good day Jaco
As per our telephonic conversation your complaint has now been resolved and you will be able to write exams in November 2016 as requested.
Should you have any further queries please do not hesitate to contact me.
Kind Regards
Lenette Daniël
Good day Jaco
As per our telephonic conversation your complaint has now been resolved and you will be able to write exams in November 2016 as requested.
Should you have any further queries please do not hesitate to contact me.
Kind Regards
Lenette Daniël
Wow, excellent service Lenette. Thank you so much.
Wow, excellent service Lenette. Thank you so much.
