LD
Leone D

1 reviews | Active since Mar 2018

26 Mar 2018, 18:05

DISAPPOINTED

Im very disappointed with this place. I've asked to cancel my studies and they said fill in a cancelation form and pay the R500 cancelation fee which i did in December 2017. In March 2018 they said my account is in arrears. They phoned me and the lady were very rude and she said to me in a email on the 14th of March that she tried to make contact with me on the 19th of March. She also said she will not addmit my cancelation form because of my reason: " i have stop working for personal reasons. I wont be able to continue." "Only a doctor may say that you cant work then i will apply you cancelation form"she said.

They did not phone me in December of January to say this things to me they only waited till my accout is in arrears..

0
Replies (2)
Oxbridge Academy
Oxbridge Academy's reply26 Mar 2018, 18:32
Official

Dear Leoné

We are sorry to hear about your experience and that you want to cancel your studies. We will look into your case and get back to you within 48 working hours.

You can expect a call from one of our representatives soon.

Warm regards

Lenette Daniel

Best regards,

Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 13:44
Official
Hi Leone

Thank you for your mail.

Please be advised that Oxbridge Academy has contacted you to ensure your query is resolved, and we would like to confirm that it has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy

Best regards,