Complain

I experienced while attempting to write my External Integrated Summative Assessment (EISA) for the Occupational Certificate: Occupational Health and Safety Practitioner on 2 October 2025.On 16 September 2025, I received a letter confirming my registration for the EISA assessment. The letter clearly indicated the venue as:Abafundi Training and Technology,17 Hutchison Road, Umbilo, Durban.As I reside in Dundee, KwaZulu-Natal, I travelled over 400 km to Durban to ensure I arrived at the correct venue on time. However, on the morning of the examination, at 07:54, I received a WhatsApp message from cellphone number ***, advising me that the correct venue was instead LG4 Umdoni Centre, 22 Crompton Street, Pinetown.In good faith, I immediately drove to that address, even though I was already at the initial venue. Upon arrival, I was informed that there was no college at that location. I was then redirected across the road, only to be told again that I would not be writing at that venue and that I needed to return to town.Throughout this time, I was attempting to communicate with Ms. Lenette Daniel, as I had now been misdirected twice. Following further communication, I returned to the original venue at 17 Hutchison Road, Umbilo, where I was then informed that the college had moved. Ms. Daniel subsequently sent me yet another address, 74 Samora Machel Street (Road Accident Fund Building), Durban.When I arrived at this building, security directed me to the 12th floor, where I was again told there was no such college. I eventually had to navigate the area on foot, in an unfami**** environment, before finally locating the correct venue—more than 1 hour and 10 minutes after the scheduled start of the examination.This left me with significantly reduced time (less than two hours) to complete a three-hour paper, which has placed me at a severe disadvantage through no fault of my own. The constant miscommunication, last-minute changes, and lack of proper coordination are