BAD SERVICE BY GLOIRE MAKHENGO - GIVING OUT WRONG INFORMATION

I app**** to amend my NSC with Gloire Makhengo. My initial application was to rewrite English, Business and Maths Literacy. My application was then approved and I received confirmation from Gloire Makhengo that my subjects have been registered, and I needed to pay the registration fee of R900.

The payment was made yesterday and proof of payment was sent to your fees department. I then received a call from Gloire stating that Oxbridge does not offer language rewrites, this was also not communicated to me.

I was told that I can register for English as stated above. Now that I've paid I'm getting a different story. I cannot do the 2 subjects because I app**** for 3 subjects, so if i can't rewrite English I require a refund. and they are refusing to refund me.