AL
Ali L

1 reviews | Active since Jun 2022

02 Nov 2023, 16:54

Bad service and experience

They are forcing me to pay a cancelation fee of R3500 even though they did not respond to my emails when I asked them about my course. Cancellation fee was R850

0
Replies (4)
Oxbridge Academy
Oxbridge Academy's reply03 Nov 2023, 08:01
Official
Hi Ali

As previously mentioned, our records indicate that we have been trying to contact you through various communication channels such as emails, phone calls, and SMSs. We are eager to assist you and address your concerns effectively. Please let us know a convenient time for us to call you, ensuring we can assist you promptly.

Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 15:29
Official
Good day Ali

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy

AL
Ali L's update19 Dec 2024, 15:33
Reviewer Update
Unfortunately they are lying this matter is not resolved. They keep sending me threatening email through nrbrisk.
AL
Ali L's update20 Dec 2024, 08:25
Reviewer Update
Please refrain from sending me emails. You are more than welcome to take this matter further and I will defend myself in court. Please be advised that in terms of Prescription Act your claim has already prescribed due to the fact that 3 years has passed without issuing summons against me. Also be advised that I will issue a special plea of Prescription in court in the event that you issue summons against me. It is therefore my submission that you refrain from sending further demands to me and that any further action herein will be vigorously defended. Thanking you in advance.