EM
Evelyn M

1 reviews | Active since Dec 2016

15 Sept 2017, 11:04

Bad service

I registered with oxbridge academy on the 22/04/2016 and I got my study material after two months which was June and my courses was going to expire by October and this is a 12month course so I decided to call them and request them to cancel my course but now on my account it shows that my account it's like it was renewed on the 12 September 2017 and I called them but was told the person who is responsible for my account is not aviliable but then after two days I'm handed to the laws. My student number is ********** 5. And I don't understand how come you are so quick to hand people over without doing proper procedures.

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Replies (2)
Oxbridge Academy
Oxbridge Academy's reply15 Sept 2017, 11:10
Official

Dear Naomi

Thank you for bringing this to our attention. We will look into your case immediately and provide you with feedback within 48 working hours.

A representative from the college will be in touch with you as soon as possible.

Kind regards

Lenette Daniël

Oxbridge Academy
Oxbridge Academy's reply15 Sept 2017, 13:29
Official

Dear Naomi

We have tried calling you, but your phone goes to voice mail. We have also sent you an email to follow up in this regard.

Kindly contact me on my direct line so that we can resolve your query as soon as possible: ***.

Regards

Lenette Daniël