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AL
Ali L

1 reviews | Active since Jun 2022

18 Oct 2023, 15:03

Bad experience and service.

I have begging them to cancel my course since last year. I was sent from 1 pillar to post. Their service is terrible. They failed to respond to my emails.

0
Replies (4)
Oxbridge Academy
Oxbridge Academy's reply19 Oct 2023, 12:56
Official
Hi Ali

Thank you for sharing your concerns regarding the cancellation fee.

Our records show that our team has been actively trying to reach out to you through multiple channels such as emails, phone calls and SMSs. We understand that communication might have been challenging, but we remain committed to assisting you. Please let us know when it would be a convenient time for us to call you, to assist. 

Kind regards
Oxbridge Academy
AL
Ali L's update19 Dec 2024, 15:35
Reviewer Update
They are lying because they keep sending me threatening emails regarding this matter.
Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 17:33
Official
Good day Ali

Thank you for your mail.

We would like to confirm that Oxbridge Academy has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at ***.

Kind regards,
Oxbridge Academy


Oxbridge Academy
Oxbridge Academy's reply19 Dec 2024, 20:41
Official
Good day, 

Thank you for your email. We sincerely apologise for the inconvenience caused, as we believed this matter had been resolved.

Please be assured that Oxbridge Academy will contact you to provide assistance and we will work closely with the department to ensure your query is resolved promptly.

Kind regards
Oxbridge Academy