Own Haven
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Own Haven
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTS
THOBILE S
1 reviews | Active since Aug 2020
27 Aug 2026, 13:39
Own haven poor estate manageent (Riverwood North Eco Estate)
I purchased a property at Riverwood North Eco Estate in 2023 through Harcourt Real Estate in kuGompo. At the time of purchase, the levy agreement with Own Haven Property Management clearly stipulated a monthly levy of R300. However, after I took occupation, I was charged levies that were substantially higher than the agreed amount. I was further billed backdated levies of R5,685.92 for the period 21/12/2023 to 31/08/2024, which equates to R710.74 per month. This is more than double the amount originally agreed upon and places an unfair financial burden on residents. Although I escalated this matter to Own Haven Property Management, it remains unresolved. I made several payments in good faith but later stopped because the level of service provided did not justify the increased charges. The estate is only partially maintained: vacant sites are being used as dumping areas by the construction company; there is no bush clearance; the electric fence is not operational; refuse is not collected; vacant sites are not cleared; and grass is not cut. These conditions raise legitimate concerns about safety, cleanliness, and basic service delivery within the estate. Despite these ongoing service failures, the levy was increased to R680. This increase is difficult to accept when residents are not receiving the standard of maintenance and management reasonably expected in a residential estate. Own Haven Property Management also manages Avalon Gardens in Gonubie, kuGompo, as well as a block of flats in Belgravia, kuGompo, both of which are well maintained, clean, and desirable places to live. It is therefore reasonable to request that residents of Riverwood North Eco Estate receive the same standard of service, dignity, and fair treatment. I respectfully request urgent assistance to ensure that Own Haven fulfils its obligations as agreed and provides residents with the services for which they are being charged. Considering the above, I urge the relevant parties to intervene without delay, investigate the levy charges and service failures, and compel Own Haven Property Management to meet its responsibilities fairly, transparently, and consistently. Residents should not be expected to pay increased levies while basic maintenance, safety, cleanliness, and management obligations remain unmet.
Helpful (0)
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THOBILE S
1 reviews | Active since Aug 2020
27 Aug 2026, 13:39
Own haven poor estate manageent (Riverwood North Eco Estate)
I purchased a property at Riverwood North Eco Estate in 2023 through Harcourt Real Estate in kuGompo. At the time of purchase, the levy agreement with Own Haven Property Management clearly stipulated a monthly levy of R300. However, after I took occupation, I was charged levies that were substantially higher than the agreed amount. I was further billed backdated levies of R5,685.92 for the period 21/12/2023 to 31/08/2024, which equates to R710.74 per month. This is more than double the amount originally agreed upon and places an unfair financial burden on residents. Although I escalated this matter to Own Haven Property Management, it remains unresolved. I made several payments in good faith but later stopped because the level of service provided did not justify the increased charges. The estate is only partially maintained: vacant sites are being used as dumping areas by the construction company; there is no bush clearance; the electric fence is not operational; refuse is not collected; vacant sites are not cleared; and grass is not cut. These conditions raise legitimate concerns about safety, cleanliness, and basic service delivery within the estate. Despite these ongoing service failures, the levy was increased to R680. This increase is difficult to accept when residents are not receiving the standard of maintenance and management reasonably expected in a residential estate. Own Haven Property Management also manages Avalon Gardens in Gonubie, kuGompo, as well as a block of flats in Belgravia, kuGompo, both of which are well maintained, clean, and desirable places to live. It is therefore reasonable to request that residents of Riverwood North Eco Estate receive the same standard of service, dignity, and fair treatment. I respectfully request urgent assistance to ensure that Own Haven fulfils its obligations as agreed and provides residents with the services for which they are being charged. Considering the above, I urge the relevant parties to intervene without delay, investigate the levy charges and service failures, and compel Own Haven Property Management to meet its responsibilities fairly, transparently, and consistently. Residents should not be expected to pay increased levies while basic maintenance, safety, cleanliness, and management obligations remain unmet.
0
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Amos C
1 reviews | Active since Oct 2025
19 Feb 2026, 16:45
DISSAPOINTED AGAIN /BILLING . OWNHAVEN
I REMEMBER THE LAST TIME I WROTE A COMPLAIN , YOU GUYS YOU TOLD ME THAT THERE WAS NO RESPONSE, WEATHER THERE WILL BE A RESPONSE OR NOT AGAIN , THIS MONTH I RECIED 2 INVOICES , ACCORDING TO THE INVOICES THE MAIN INVOICE IS PAID UP WITH EXTRA, ALMOST R3 i have no idea why this is happening to me , (*** ) this email is just for general complaints , can you guys provide an option for attachments to attach some documents on this platform BUT I DONT UNDRSTAND WHY THEY SAY I STILL NEED TO PAY ANOTHER R2.14 I AM NOT SURE WHATS GOING ONI DONT UNDERSTAND , OWNHAVEN ACCOUNTS GUYS , I WISH I SHOULD ATTACH MY INVOICES SO THAT SOMEONE INDEPENDENT CAN VERYFY THEM
Helpful (0)
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Amos C
1 reviews | Active since Oct 2025
19 Feb 2026, 16:45
DISSAPOINTED AGAIN /BILLING . OWNHAVEN
I REMEMBER THE LAST TIME I WROTE A COMPLAIN , YOU GUYS YOU TOLD ME THAT THERE WAS NO RESPONSE, WEATHER THERE WILL BE A RESPONSE OR NOT AGAIN , THIS MONTH I RECIED 2 INVOICES , ACCORDING TO THE INVOICES THE MAIN INVOICE IS PAID UP WITH EXTRA, ALMOST R3 i have no idea why this is happening to me , (*** ) this email is just for general complaints , can you guys provide an option for attachments to attach some documents on this platform BUT I DONT UNDRSTAND WHY THEY SAY I STILL NEED TO PAY ANOTHER R2.14 I AM NOT SURE WHATS GOING ONI DONT UNDERSTAND , OWNHAVEN ACCOUNTS GUYS , I WISH I SHOULD ATTACH MY INVOICES SO THAT SOMEONE INDEPENDENT CAN VERYFY THEM
0
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Amos C
1 reviews | Active since Oct 2025
16 Oct 2025, 08:55
BILLING PROBLEMS
inconsistence Billing , when I sold my car , after 2 months I also handed over the residential packing sticker , and told them I no longer have the car ,normally most of the months I don't check my statements, but this time I decided to check and find out that they are still billing me up on the parking income, while they told me that ,they took note of it immediately when I submitted it to them This is really tearing of my morale of staying there, I just used to hear some more complains Similar from my fellow residents , and now i did experience it myself Even the actual rent Bill, you can not even know how much , you will be paying sometimes, it has become so difficult to stay there this is not good
Helpful (0)
|Replies (0)AC
Amos C
1 reviews | Active since Oct 2025
16 Oct 2025, 08:55
BILLING PROBLEMS
inconsistence Billing , when I sold my car , after 2 months I also handed over the residential packing sticker , and told them I no longer have the car ,normally most of the months I don't check my statements, but this time I decided to check and find out that they are still billing me up on the parking income, while they told me that ,they took note of it immediately when I submitted it to them This is really tearing of my morale of staying there, I just used to hear some more complains Similar from my fellow residents , and now i did experience it myself Even the actual rent Bill, you can not even know how much , you will be paying sometimes, it has become so difficult to stay there this is not good
0
Replies (0)