GP
Gert P

1 reviews | Active since Mar 2025

03 Mar 2025, 16:49

Very poor and shocking

On the 4th of December I received call from the above mentioned company saying that they are calling me on behalf of Standard Bank ( where I bank) I was called by a gentleman called Luke. He then asked me if I am aware of Cyril Rhamaphoza's recent announcement of the imterests rates being too high and that my re payments on my accounts are too high. He then told me I could save at least a R1500 per month. Obviously this sounded good I then agreed. However after everything was done I contacted Standard Bank too make an enquiry about this, they informed me that they are not in partnership with anyone and that no one should call me on behalf of them. I was also advised by Standard Bank that I have been placed under debt review. I was never at any point told by Luke ( outdebt advisors) about being placed under debt review. At the end of December Outdebt deducted an amount of +- R1500 from my account, however all my other debtors also deducted their monies from my account. I was obvously not happy with this. In January I contacted Outdebt and told them that I do not want too be under Debt review and I also do not want any dealings with their company because they are not honest when they approuch the public. They then apologized and eventually sent me a email stating that it has been cancelled. However this mont my Standard Bank Credit card account never went off and alsoy Game account didn't go off. I am told by both game and Standardbank I am under debt review. The lady at outdebt that's been calling me her name is Garcia I need this resolved

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Replies (1)
OutDebt Advisors
OutDebt Advisors's reply07 Apr 2025, 13:28
Official
 Thank you for sharing your concerns. We sincerely regret to hear about your negative experience. At Outdebt, we take every complaint seriously and aim to resolve matters in a transparent and fair manner. We understand the challenges you’ve been facing, and we truly empathize with your situation.We are sorry that your interaction with our team has led to feelings of frustration and distress. Our goal is always to assist clients in financial recovery, not to add further stress to an already difficult situation. Please be assured that our team operates with professionalism and integrity at all times, in strict accordance with applicable laws and regulations regarding debt review procedures.


Regards.