LR
Lerato R
1 reviews | Active since Jan 2024
20 Aug 2026, 21:34
False information
I received a call from someone who listed my accounts and spoke about interest rates today. I asked the person what exactly they want as I have never contacted them or requested anything from them. They hung up then I later received a message saying I gave consent to access my credit report. PLEASE REMOVE MY DETAILS FROM YOUR COMPANY BECAUSE THIS IS *****. I want nothing to do with Outdebt, I did not consent to anything. I don't even know what this is about! I spent years repairing my credit profile, please do not mess it up. This is infuriating!
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OutDebt Advisors's replyOfficial
24 Aug 2026, 08:00Good day We apologize for the inconvenience and disappointment you experienced with our service. This is not the standard we strive to uphold, and I completely understand how frustrating this must have been for you. Outdebt takes the protection of personal information and consent very seriously and operates in accordance with POPIA and all applicable regulations. We are concerned by your feedback and are currently reviewing the interaction in question to understand exactly what occurred. Please note that no credit report is requested without the required consent. We would like the opportunity to investigate this matter thoroughly, clarify how your details were sourced, and address your concerns directly. We kindly ask that you contact us via direct message or email with your contact details so that a senior member of our team can follow up with you promptly and resolve this matter. We appreciate you raising this and remain committed to addressing it transparently and responsibly. Our email address is ***Our landline is: ***
OutDebt Advisors's reply24 Aug 2026, 08:00
Official
Good day We apologize for the inconvenience and disappointment you experienced with our service. This is not the standard we strive to uphold, and I completely understand how frustrating this must have been for you. Outdebt takes the protection of personal information and consent very seriously and operates in accordance with POPIA and all applicable regulations. We are concerned by your feedback and are currently reviewing the interaction in question to understand exactly what occurred. Please note that no credit report is requested without the required consent. We would like the opportunity to investigate this matter thoroughly, clarify how your details were sourced, and address your concerns directly. We kindly ask that you contact us via direct message or email with your contact details so that a senior member of our team can follow up with you promptly and resolve this matter. We appreciate you raising this and remain committed to addressing it transparently and responsibly. Our email address is ***Our landline is: ***