SA
Sara A

1 reviews | Active since Nov 2020

29 Nov 2020, 18:41

***** and or intent to de***** customers!!

***** when a customer buys and receives awards based on purchase amount and then the reward cards are not honoured, this is *****

Intention to deceive purchasers.

I have been waiting over a year for my reward cards to be honoured valued 6 or 7 cards, valued at R3000 - R5000

Out of the Blue Checkers centre - I told them that I shall report this as a police matter and I was stopped on my way out of Checkers to be told that my rewards cards had been processed

Went to Out of the Blue in the High Street a few weeks later to be told that they had not been processed!!

Tried to reach a HQ member of staff to discuss this, phone dropped several times

Whatsapped them to tell them that this shall become a police matter, was told not their area

Seriously, with so many disappointed purchasers one would think that Out of the Blue would honour their own marketing plans

This kind of behaviour is de*****ing purchasers, promising reward credit and not honouring it

0
Replies (5)
Out Of The Blue
Out Of The Blue's reply29 Nov 2020, 19:38
Official
This is not correct . I have not been contacted. My cell phone number is on the website and I am frequently in all the Out of the Blue stores. Maybe you would like to contact me . 
Yours truly
Diane Armstrong
SA
Sara A's update29 Nov 2020, 20:03
Reviewer Update
Tennile's reply

Sorry i cannot assist, I am not involved this case or allegations. Regards, Tennile
SA
Sara A's update29 Nov 2020, 20:16
Reviewer Update
This which i have written is 100% correct, my experience
Out Of The Blue
Out Of The Blue's reply29 Nov 2020, 20:55
Official
You have my personal cell number , Sara. I look forward to hearing from you and being able to assist in giving you garments for free. Kind regards 
Diane 
Out Of The Blue
Out Of The Blue's reply30 Nov 2020, 07:19
Official
Still no contact , Sara? I assume that you will contact me today to receive your free garments.?